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Emergency Information

1-888-460-4332

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).


Emergency Contact
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Welcome
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      • Natural Gas Contractors
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      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Abnormal Operating Conditions
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
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        • Safe Appliance Installation
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      • Proper Venting
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      • Winter Weather Safety
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Builders and Developers

So, you're interested in gas service for your project

We're glad you're here! Use the forms below to complete your request and we’ll be with you right away.

Let's get started

Do you need a new service line or meter installed? Answer a few questions to get things started.

Service Line and Meter Request Form

Are you planning a new development? Complete this form so we can get started.

New Development Request Form


What to expect

Your tap or service line should be installed within 10 business days when you complete these steps and provide this information.

  • Site ready. You must meet site readiness requirements or the 10-day cycle will be reset.
  • Necessary permits. We must receive the necessary permits.
  • Residential and commercial. Our pledge applies to residential and small commercial service. We'll let you know if your service does not meet these requirements.

The pledge does not apply to mainline extensions or associated taps. We will not accept applications for new services unless the foundation is in and is backfilled within 6" of the final grade. Normal meter installation takes place within 2-5 business days of your request. Once the meter is installed, we'll turn on your service.


Is your site ready?

You can make sure your utilities are installed on time if you meet these site readiness requirements before we come to install the new lines.

  • Site is within 6" of final grade
  • Curbs are installed
  • Streets are paved
  • Private utilities are marked
  • Meter location stubbed out or marked
  • No obstructions between the street and the meter

If you do not meet the requirements, the 10-day cycle will be reset.


Why natural gas?

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In demand

Get the value, style, performance and comfort of natural gas appliances your buyers demand. Distinguish your property with warm, efficient heating, the control of gas cooking, abundance of hot water and sophistication of outdoor amenities like fire pits and grills.

Field employee kneeling looking at approximately 11 meters

Design flexibility

There are engineering and design options to meet any project’s needs. Gas meter configurations can be designed and vented individually or they can be grouped to your preferences.

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Savings

Your buyers will experience greater comfort and convenience and substantial savings on utility costs throughout the year. In addition to costing less to operate, high-efficiency natural gas appliances are better for the environment.

Replacing lines

Safe and reliable

We continually invest in the safety of our system through pipeline upgrades, leak detection and ongoing system integrity practices. Plus, natural gas appliances require less maintenance and have a longer life, therefore reducing repair and replacement costs.

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).