So, you're interested in gas service for your project
We're glad you're here! Use the forms below to complete your request and we’ll be with you right away.
Let's get started
Due to a system upgrade, our online Gas Availability, New Development Request and Service Line/Meter Request forms will be temporarily unavailable from 6/18/2025 - 7/7/2025. During this period, please call Columbia Gas New Business at 800-440-6111 regarding your inquiry.
Our Specialists are available to assist you Monday - Friday from 8:00 AM ET and 4:30 PM ET.
In observance of the holiday, our office will be closed on Friday, July 4th.
What to expect
Your tap or service line should be installed within 10 business days when you complete these steps and provide this information.
- Site ready. You must meet site readiness requirements or the 10-day cycle will be reset.
- Necessary permits. We must receive the necessary permits.
- Residential and commercial. Our pledge applies to residential and small commercial service. We'll let you know if your service does not meet these requirements.
The pledge does not apply to mainline extensions or associated taps. We will not accept applications for new services unless the foundation is in and is backfilled within 6" of the final grade. Normal meter installation takes place within 2-5 business days of your request. Once the meter is installed, we'll turn on your service.
Is your site ready?
You can make sure your utilities are installed on time if you meet these site readiness requirements before we come to install the new lines.
- Site is within 6" of final grade
- Curbs are installed
- Streets are paved
- Private utilities are marked
- Meter location stubbed out or marked
- No obstructions between the street and the meter
If you do not meet the requirements, the 10-day cycle will be reset.
Why natural gas?
In demand
Get the value, style, performance and comfort of natural gas appliances your buyers demand. Distinguish your property with warm, efficient heating, the control of gas cooking, abundance of hot water and sophistication of outdoor amenities like fire pits and grills.
Design flexibility
There are engineering and design options to meet any project’s needs. Gas meter configurations can be designed and vented individually or they can be grouped to your preferences.
Savings
Your buyers will experience greater comfort and convenience and substantial savings on utility costs throughout the year. In addition to costing less to operate, high-efficiency natural gas appliances are better for the environment.
Safe and reliable
We continually invest in the safety of our system through pipeline upgrades, leak detection and ongoing system integrity practices. Plus, natural gas appliances require less maintenance and have a longer life, therefore reducing repair and replacement costs.