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Emergency Information

1-888-460-4332

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).


Emergency Contact
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      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
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      • Locating Gas Lines
      • Sewer Line Safety
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      • Pipeline Integrity Management Plan
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Office

Explore your home

Knowing your home is the first step to keeping it safe. Learn more about the safety risks in each area of your home – and how to reduce them.

Office

Get down to work on the safety of your home office. With many of us working from home for the first time, follow these few simple tips to keep your home office safe.

Office with dark gray walls, a white desk Blue bathroom with toilet, bathtub, vanity and various items hanging on the wall

Smell gas? Stop. Leave. Call.

Smell gas? Stop. Leave. Call.

If you smell a rotten egg or sulfur-like odor, you could have a gas leak. STOP what you're doing, LEAVE the area immediately and CALL 911 and us. We'll send someone to check on the source of the odor at no cost to you, whether there is a leak or not.

Be alert for carbon monoxide

Be alert for carbon monoxide

Regularly test your carbon monoxide detectors and replace the batteries and/or detectors as needed. Ensure your home has properly installed CO detectors on every level of your property and in every room where someone sleeps.

Safety
  • Natural Gas Safety
    • How to Recognize a Gas Leak
    • Contact 811 Before You Dig
    • Gas Line Responsibilities
    • Encroachment Awareness
    • Automatic Shut-Off Devices
    • Locating Gas Lines
    • Sewer Line Safety
    • Abnormal Operating Conditions
    • Pipeline Integrity Management Plan
    • Advanced Leak Detection
  • Home Safety
    • Appliance Safety
      • Safe Appliance Installation
      • Care for Your Appliances
    • Carbon Monoxide
    • Proper Venting
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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).