COVID-19 update

We’re focused on proactively mitigating risks to enhance the safety of our system, which includes investing in our infrastructure to replace aging cast-iron and bare steel pipe with new pipes that will service your community for many years to come.

As we are working in your neighborhoods during this unprecedented time, we are taking proactive steps to implement safety precautions as we perform our work. We will be maintaining social distancing, and ask that you help keep our teams safe and also maintain six feet of distance from our crews.

Learn more about how we're keeping you safe during COVID-19


Replacing and upgrading your gas lines

We may be upgrading the natural gas lines in your neighborhood. This work will lead to long-term benefits for you including:

  • Enhanced safety features
  • Reliability of service for years to come
  • Less future maintenance work in your neighborhood
  • System support for amenities like fire pits, outdoor grills, pool heaters

See a project in action

View Transcript

There are many different kinds of companies providing services related to natural gas. Here's where we fit in at Columbia Gas. It's our responsibility to deliver natural gas to warm your home, heat your water and cook your food. And to maintain the gas lines used to deliver that gas to your home or business. In order to deliver natural gas to the many homes, schools, hospitals, stores, business and factories in your community - and across the state - we have thousands of miles of gas lines in our system.

These natural gas lines are an essential part of our modern-day infrastructure and, as with other types of infrastructure like roads, damns and bridges, deterioration occurs over time and repairs or replacement are eventually needed. For many natural gas lines, that time is now. The old gas lines installed in your neighborhood generations ago served us well, but they are now ready to be retired.

That's why we launched an ambitious natural gas line replacement program. If we do nothing, the cost to maintain and repair these older gas lines will be higher than the cost to replace them. That wouldn't make sense, so we're taking proactive steps now to reduce costs to customers. Thanks to advancements in technology since those old gas lines were first put into service, we now install specially designed, long-lasting lines more suited for underground use. They contract and expand with shifting temperature and bend to the contour of the earth around them. As a result, these new gas lines will not only last longer, but will also require less maintenance. All of which saves money and allows us to maintain the safe, reliable and efficient natural gas delivery service you currently rely on each day.

As with any infrastructure improvement project, upgrading our natural gas delivery system may result in temporary inconveniences while work is underway. If work is underway in your area, we thank you for your patience and ask you to keep the long-term benefits in mind. You will receive notification through a letter, and either a door hanger or personal visit from a Columbia Gas employee or contractor well before any work on or near your property begins. When you see the flags and paint markings identifying the locations of underground gas lines and other utility lines, it's likely work will begin soon.

We often use innovative line replacement techniques to limit the amount of digging required. When upgrading your service line, we may relocate your gas meter outdoors if it's currently inside your home. Our goal is always to keep any service interruption to a minimum. You'll be notified in advance of any temporary service interruption, which typically lasts only several hours. Care and caution are taken throughout the entire process, ensuring your safety and limiting any inconvenience.

After a natural gas line is replaced, we completely restore the area to its original or better condition. We do our best to coordinate our natural gas replacement work with other infrastructure projects to minimize inconvenience. Public property, like streets and sidewalks, is rebuilt to local government requirements. Restoration may include new sidewalks, freshly paved roads and Americans with Disabilities Act compliant curbs, depending on the location of the project and local ordinances.

At Columbia Gas, we see our natural gas line replacement program as an investment in the communities we serve. The upgrades we're doing now are part of our ongoing commitment to reliably deliver your natural gas, safely and efficiently, for generations to come.


Find a project near you

Projects are planned across our state. To learn more about key projects in your area, click on the areas below.

Central Pennsylvania

Adams County

City/municipality: Littlestown

Project name: Baltimore Pike Phase 3

Start date: January 2020

End date: May 2020

Street affected: W. King Street

Project name: Prince Street

Start date: January 2020

End date: May 2020

Streets affected: Prince Street, White Hall Road, Newark Street

Franklin County

City/municipality: Greencastle

Project name: N. Carlisle Street

Start date: January 2020

End date: May 2020

Streets affected: N. Carlisle Street, Mifflin Lane, N. Elm Lane

York County

City/municipality: Hanover

Project name: Fulton Street

Start date: February 2020

End date: TBD

Streets affectedMiddle Street, Factory Street, Fulton Street, Terrace Avenue, Hanover Street, Pleasant Street, Spring Avenue

Project name: Pleasant Street

Start date: February 2020

End date: TBD

Streets affectedPleasant Street, Eagle Avenue, Orchard Street, McAllister Street


City/municipality: York

Project name: Gas & Pine

Start date: September 2019

End date: January 2020

Streets affectedChestnut Street, Franklin Way, Walnut Street, E. Gas Avenue, N. Pine Street, Painter Avenue, Wallace Street

Project name: Madison & Carlisle

Start date: March 2020

End date: TBD

Streets affectedMadison Avenue, Carlisle Avenue, Fern Place, N. Hawthorne Street, Linden Avenue, N. Richland Avenue, Smyser Lane

Project name: Maryland Avenue

Start date: January 2020

End date: Fall 2020

Streets affectedN. Hawthorne Street, Manchester Street, Maryland Avenue


City/municipality: West York

Project name: Worth Street

Start date: January 2020

End date: TBD

Streets affected: N. Diamond Street, White Street, Leonard Street, Worth Street

Project name: Overbrook Drive/Center Court

Start date: January 2020

End date: TBD

Streets affected: Center Court, Herman Avenue, Drexel Street, Olson Street, Overbrook Drive

Western Pennsylvania

Allegheny County

City/municipality: Bellevue Borough

Project name: Kendall Avenue

Start date: early January 2020

End date: December 2020

Streets affected: Center Street, Crawford Avenue, Davis Avenue, Gay Lane, Jefferson Street, Kendall Avenue, Stauton Avenue, Washington Street, Watson Avenue and Woodlawn Avenue


City/municipality: Carnegie

Project name: Railroad Street Replacement

Start date: January 2020

End date: Summer 2020

Streets affected: 1st Street, 2nd Street, 3rd Street, Cherry Way, Walnut Street and West Railroad Street


City/municipality: Castle Shannon

Project name: Rebecca Street Replacement

Start date: January 2020

End date: Spring 2020

Streets affected: Rebecca Street


City/municipality: Clairton

Project name: Waddell Avenue

Start date: early October

End date: spring 2020

Streets affected: Waddell Ave, Ninth Street, Tenth Street, Chestnut Alley and Mulberry Alley

Project name: Davis Avenue

Start date: early April

End date: late summer 2020

Streets affected: Davis Avenue, Horton Avenue, Miller Avenue and School Street


City/municipality: McKees Rocks & Stowe Township

Project name: Russellwood Avenue Replacement

Start date: January 2020

End date: late Summer 2020

Streets affected: Bruce Street, Charles Street, Fairoaks Street, Friendship Avenue, Marwood Avenue, Russellwood Avenue, Third Street and Woodward Avenue


City/municipality: Mt. Lebanon

Project name: Arden Road & McCann Place Loop

Start date: late January 2020

End date: Summer 2020

Streets affected: Arden Road, Beverly Road, Cochran Road and McCann Place


City/municipality: Pittsburgh, Brookline neighborhood

Project name: Woodward Replacement

Start date: late February 2020

End date: late summer 2020

Streets affected: Belle Isle Avenue, Plainview Avenue, West Liberty Avenue and Woodward Avenue


City/municipality: Stowe Township

Project name: Roosevelt Avenue Replacement

Start date: early November

End date: Spring 2020

Streets affected: Roosevelt Avenue, Wheeler Street and Clark Street


City/municipality: Whitehall Borough

Project name: Spring Valley Drive

Start date: early March 2020

End date: late 2020

Streets affected: Greenridge Drive, Grove Road, McKee Drive, Orchard Hill Drive and Spring Valley Drive

Beaver County

City/municipality: Harmony Township

Project name: Oak Street

Start date: mid-October 2019

End date: early 2020

Streets affected: Cedar Avenue, Elmer Street, Norwood Avenue, Oak Street and Ridge Road

Fayette County

City/municipality: Connellsville

Project name: Cochran Road

Start date: January 2019

End date: March 2019

Streets affected: Wills Road, Cochran Road and Young Road


City/municipality: German Township, Fayette County

Project name: SR 21 Replacement Project

Start date: January 2020

End date: TBD

Streets affectedS-T Drive, Balsinger Road, McClellandtown Road


City/municipality: Luzerne Township, Fayette County

Project name: Bull Run Road Replacement Project

Start date: January 2020

End date: December 2020

Streets affected3rd Street, 2nd Street, Bull Run Road, Swan Avenue, Boyd Avenue, Green Street, Josephine Street, Broad Street, Brosius Avenue, Fayette Avenue, High Street, Lewis Street, Park Avenue, Raymond Avenue, Alicia Heights Road, Hibbs Drive, Hillman Park, Stoney Creek, Susan Avenue, Telegraph Road, Willow Avenue and Willow Street


City/municipality: Uniontown

Project name: Apple Street

Start date: January 2019

End date: April 2019

Streets affected: Apple Street, Liberty Street, BB Alley, Ridge Street, Fairview Street and Bierer Avenue


City/municipality: Vanderbilt Borough

Project name: Greenfield Street

Start date: January 2019

End date: March 2019

Streets affected: Greenfield Street, Fairview Street, Cherry Avenue, Sycamore Avenue and Oak Street

Lawrence County

City/municipality: New Castle

Project name: Ray Street

Start date: early January 2020

End date: December 2020

Streets affectedBrooklyn Avenue, Court Street, Croton Avenue, Elder Street, Main Street, Mulberry Street, Ray Street, Ridge Street and Scott Street

Somerset County

City/municipality: Berlin Borough

Project name: Main Street

Start date: Early June 2019

End date: Late Fall 2019

Streets affectedMain Street, Stadium Street, 13th Avenue, Hay Street and Allegheny Street


City/municipality: Salisbury Borough

Project name: Gay Street

Start date: Early June 2019

End date: Late Fall 2019

Streets affectedEngles Mill Road, Ord Street, Gay Street, Corliss Street, Rock Street, J Alley and Grant Street

Washington County

City/municipality: Canonsburg & Chartiers Township

Project Name: Grace Avenue

Start date: Late January 2020

End date: Fall 2020

Streets affected: Cloverdale Avenue, Glenn Avenue, Grace Avenue, Ivy Court, Laurel Avenue, Lawn Street, Oak Spring Road, Ridgeview Avenue, Spruce Street, West College Street


City/municipality: Stockdale Borough, Washington County

Project name: Bow Street Replacement Project

Start date: January 2020

End date: August 2020

Streets affected: Railroad Street, Elliot Street, River Avenue, Sutherland Street, Bow Street, Hickory Street, Willow Way, Locust Street and Center Street


City/municipality: City of Washington

Project Name: Bruce Street Replacement

Start date: January 2020

End date: Fall 2020

Streets affected: Allison Avenue, Arch Street, Bruce Street, Delaware Avenue, Donnan Avenue, Henderson Avenue, High Street, Jefferson Avenue, Liberty Avenue, Maryland Avenue, McAdam Avenue, New York Street, Penn Avenue, Plumpton Avenue, Shady Avenue, Summerlea Avenue, Taylor Avenue, Tube Alley, Wallace Lane and Wilna Street

Westmoreland County

City/municipality: Youngwood Borough

Project name: Burton Avenue Replacement Project

Start date: January 2020

End date: May 2020

Streets affected: US 119, Burton Avenue, Painter Street, S 4th Street, Dell Way, Johnson Street, Academy Street, Helman Street, E Aly and Hillis Street


City/municipality: North Huntingdon Township

Project name: Carlson Drive

Start date: January 2019

End date: April 2019

Streets affected: Carlson Drive and Airview Drive

Project name: Clay Pike

Start date: January 2019

End date: TBD

Streets affected: Clay Pike, Maus Drive, Buttermilk Hollow Rd, Mockingbird Drive, Three Springs Rd, McKee Rd, Guffey Rd, Hillview Dr and Main Street

Get answers

Here are frequently asked questions we receive about our work.

I'm not a customer; will my home or business be affected?

If you receive communication from us about a project in your area, your home or business may be impacted by construction activity in your area.

Thank you for your response.

Was this helpful?

How do I know everything will be restored to its existing condition?

At the start of the project, we document your property’s current state. We may even capture photos or video footage.

Thank you for your response.

Was this helpful?

Will you block my street or driveway?

We may temporarily block access to an entire street, lane or even a driveway. If you need access to your driveway, let our crews know. When it is safe to do so, they will accommodate your request. Most of our digging will be in the grassy part of the public right-of-way and yards, but often our equipment is in the street while we are working. We will work with neighborhoods to minimize road closures and blockages, but please be alert and use caution around our work zones.

Thank you for your response.

Was this helpful?

Will I have to pay extra for this project?

No, you won’t have to pay specifically for this improvement project in your neighborhood. The cost of building, maintaining and upgrading our gas line system is shared by all customers and is part of your monthly bill.

Thank you for your response.

Was this helpful?

When and how long will my gas be turned off?

Your gas service will be temporarily turned off when we come to work on your meter. If your meter is already outside, your gas service may still be turned off when we connect your service line to the gas main line. This outage will be brief, usually between 2–4 hours. Once we’re done, we will need to get back inside your home or business so we can perform a safety check of your natural gas appliances and inside gas lines, turn on your gas and relight your appliances. Note: Someone 18 years or older must be at your home or business and pets must be secured when we’re there to work on your meter and turn your gas back on.

Thank you for your response.

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How will this project impact my historic neighborhood?

We will coordinate with local historic preservation officials so that our work complies with local guidelines, restrictions and permitting requirements.

Thank you for your response.

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Why are you replacing the natural gas lines in my neighborhood?

We're committed to providing safe and reliable service at your home or business. While the current system has performed well, it’s time to replace the natural gas lines with newer materials that will serve your community for many years to come.

Thank you for your response.

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What can I expect?

You will first notice our representatives conducting preliminary work to ensure that pipelines are installed in the least invasive way possible. This will include locating and marking all underground utilities, such as water and cable. Next, we usually replace or add main lines along a street or right-of-way. We then construct service lines that connect the mains to homes or businesses. As a safety measure, we may also replace older indoor gas meters with new outdoor meters.

Thank you for your response.

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Will my gas service be interrupted?

Your gas service may be briefly interrupted by this work. If so, we will contact you to schedule the work and make arrangements to test your house lines, perform a safety check and re-establish your service.

Thank you for your response.

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During what time of day will work usually take place?

Construction will primarily take place from about 8:30 a.m. until approximately 5:30 p.m. Monday through Friday.

Thank you for your response.

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How can I identify your employees and contractors?

All our employees and contractors can be identified by marked vehicles. They also carry a photo ID.

Thank you for your response.

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Will you need to dig up my yard, sidewalk or driveway, and if you do, who’s going to fix it?

Because all natural gas pipelines are buried, some digging will be necessary. We will try to minimize the amount of digging required. If we disturb your yard, sidewalk and/or driveway, we will repair affected areas as soon as weather permits. Initial restoration, such as leveling of surfaces, will be completed as the project progresses.

Thank you for your response.

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How long will this take?

Many factors, including weather, can impact the construction schedule for our projects. Our goal is to complete these projects in a timely manner and minimize your inconvenience.

Thank you for your response.

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How will I be notified when you need to get inside my home or business?

Yes, once we’re in that phase of the project, we will contact you to discuss the required work inside your home or business. If you aren’t available at that time, a door tag will be left with contact information to schedule an appointment.

Thank you for your response.

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For more info

Contact us for more information about our projects.

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332.