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Emergency Information

1-888-460-4332

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).


Emergency Contact
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      • Pipeline Replacement Projects
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    • Convert to Natural Gas
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      • Heating Cost Calculator
      • Natural Gas Contractors
    • Renewable Energy Programs
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Abnormal Operating Conditions
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
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      • Carbon Monoxide
      • Proper Venting
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Emergency Responders

Learn more about natural gas safety

We’re proud to partner with firefighters, police officers and emergency management officials in our communities. We train hundreds of first responders each year so they know how to react during an emergency. We offer various programs for emergency responders.


Interactive online course

Provided by the Northeast Gas Association (NGA), this online course is a free, self-directed online training that provides emergency response personnel with the information they need to safely identify and respond to natural gas incidents. The training was developed with you in mind. The NGA partnered with local fire chiefs and training professionals and offers this course to earn additional training hours, at your own pace.

Register Today


CoRE-EX Pipeline Safety Program

We partner with Paradigm Liaison Services, an industry leader in pipeline safety programs, to offer free, in-person training that is geared towards first responders, contractors, excavators, and public officials. These meetings explore pipeline safety and are traditionally held in September and October. Visit pa.pipeline-awareness.com to learn more and register. Unable to attend in-person? Visit trainingcenter.pdigm.com/tc/login for more training opportunities.

 


Columbia Gas Safety School

As part of Columbia Gas of Pennsylvania’s commitment to support local first responders that help to keep our communities and customers safe, we conduct Safety School training for fire department personnel to educate them on how to safely respond to natural gas situations.

The free training is taught by Columbia Gas training professionals with years of experience in the natural gas industry. The sessions include classroom instruction and hands-on training, which feature real-world scenarios that first responders may encounter.

Contact Kristie Kubovic at kkubovic@nisource.com or 1-412-268-0932 to learn more about Safety School.

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).