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Emergency Information

1-888-460-4332

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).


Emergency Contact
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  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Abnormal Operating Conditions
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
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      • Carbon Monoxide
      • Proper Venting
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Work In Your Neighborhood

Upgrading our natural gas system

We're committed to ensuring you continue to have safe, reliable natural gas service through replacement projects in our service territory. Learn more about the potential projects in your neighborhood.

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Pipeline replacement projects

We may be replacing and upgrading the natural gas lines in your neighborhood. Learn about the long-term benefits of these projects and find projects near you.

Learn More

Meters outside an apartment

Meter replacement program

We conduct routine maintenance and testing of our natural gas meters to ensure they are operating properly and accurately recording your natural gas usage.

Learn More

Frequently Asked Questions

What is the Meter Move-out program?

The Pennsylvania Public Utility Commission has directed all natural gas distribution companies, which includes Columbia Gas, to locate all gas meters and regulators outside and above ground, with limited exceptions. The meter move-out program was implemented by Columbia Gas to comply with this requirement.

Thank you for your response.

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).