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Emergency Information

1-888-460-4332

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).


Emergency Contact
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      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
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Safety Products

Find ways to make your home safer

Save on natural gas detectors

You’ve heard of smoke and carbon monoxide (CO) detectors, but did you know there’s a detector for natural gas? It monitors for natural gas (methane) and can identify a potential leak. If the alarm does go off, STOP what you are doing, LEAVE the area immediately and CALL 911 and Columbia Gas at 1-888-460-4332 (24/7).

Natural gas detectors come with various features. Here are some to keep in mind:

  • A natural gas detector can alert you, much like a smoke or CO detector, with an audible alarm, some even have voice alerts
  • There are plug-in and battery-operated natural gas detectors
  • Battery-operated units allow for installation close to the ceiling where natural gas is more accurately detected

These types of detectors are available in home improvement stores and online. We have worked with New Cosmos¹, a manufacturer of natural gas detectors, for them to offer you a discount on their ML-310ES model. 
View Product¹


¹ Columbia Gas is not a seller, manufacturer or distributor of products sold by New Cosmos or made available through the New Cosmos website. Columbia Gas does not warranty, install, or service products sold by New Cosmos or made available through the New Cosmos website. For product limited warranty, operation and general information, refer to the product installation guide included with the product. Information about products sold by New Cosmos or made available through the New Cosmos website is provided as a convenience, not an endorsement.

 


More safety tips
Mother and daughter by fireplace

Carbon Monoxide

We care about your safety, and it’s important for you to know the risks of carbon monoxide.

Learn More

Contractor performing maintenance on a natural gas furnace

Care for Your Appliances

Your appliances need regular care. Get quick tips about maintaining your appliances.

Read the Tips

Family eating breakfast in kitchen together

Safe Appliance Installation

Get installation tips for common natural gas appliances and find a contractor to help with your installation.

Learn More

Safety
  • Natural Gas Safety
    • How to Recognize a Gas Leak
    • Contact 811 Before You Dig
    • Gas Line Responsibilities
    • Encroachment Awareness
    • Automatic Shut-Off Devices
    • Locating Gas Lines
    • Sewer Line Safety
    • Abnormal Operating Conditions
    • Pipeline Integrity Management Plan
    • Advanced Leak Detection
  • Home Safety
    • Appliance Safety
      • Safe Appliance Installation
      • Care for Your Appliances
    • Carbon Monoxide
    • Proper Venting
    • Impostors and Scams
    • Find a Contractor
    • Safety Products
    • Digger’s Dog House
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Don't DIY

Find a local contractor to work with your natural gas lines and appliances.


Know Your Home Brochure Cover

Safety is Knowing

Learn how to keep your home or business safe.

Download in English
Descargar en Español


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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).