Skip to main content Skip to navigation

Columbia Gas Logo
  • Our Company
  • Partner with Us
  • Emergency Contact Emergency Contact
  • My Account
    • Sign In / Register
      Program Enrollments
      • Autopay
      • Paperless Billing
      • Budget Plan
      Account Dashboard
      Alerts & Notifications
      • Outage Alerts
      • Billing Alerts
      • Email Subscriptions
      View Accounts
      Manage Account
      • Contact Info
      • Wallet & Payment Methods
      • Add Account
      • Remove Account
      • Account Security
      Bills & Payments
      • Pay My Bill
      • Pay with a Card
      • Bill & Payment History
      • My Usage
      • Understanding Your Bill
  • Services
    • Start, Stop or Move Service
      • Construction and Renovation
      • Landlord Services
      • Business Support
      • Set a Service Appointment
      Renewable Energy Programs
      Alert Center
      Work in Your Neighborhood
      • Pipeline Replacement Projects
      • Meter Replacement Program
      • Vegetation Management
      • Meter Move Out Program
      • Property Restoration 
      Convert to Natural Gas
      • Natural Gas Availability Form
      • Heating Cost Calculator
      • Natural Gas Contractors
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Abnormal Operating Conditions
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
      Home Safety
      • Appliance Safety
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
      Weather Safety
      • Flooding Safety
      • Winter Weather Safety
      Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Living Room
      • Laundry
      • Bedroom
      • Bathroom
      • Garage
      • Office
  • Bills & Payments
    • Pay My Bill
      Understanding Your Bill
      Payment Options
      • Find a Payment Location
      Report a Payment
      Billing Programs
      • CHOICE®
      • General Distribution Service
      • Budget Plan
      • Paperless Billing
      • AutoPay
      Financial Support
      • Income-Eligible Assistance Programs
      • Payment Plans
      • Shut Off and Reconnect Process
      • Give the Gift of Energy
      • Medical Certification
  • Ways to Save
    • For Your Home
      • Income Eligible Audits and Rebates Program
      • Low Income Usage Reduction Program
      • Online Energy Audit & Kit Program
      • Energy Efficiency Rebates Program
      • Home Energy Tips
      • Heating Cost Calculator
      For Your Business
      • Business Energy Tips
      Income Eligible Assistance Programs 
      • Energy Assistance Resource Center
      • Eligibility Calculator
  • Help
    • Self-Service
      • Web
      • Chat
      • Mobile
      • Phone
      Forms
      • Document Upload Form
      • Release Form
      Quick Links
      • Alert Center
      • Report an Emergency
      • Imposters and Scams
      Help Center
      • Understanding Your Bill
      • Frequently Asked Questions
      • Contact Us
{[{ initials }]}
{[{ notificationCount }]}
My Account {[{ displayName }]} Sign Out
Sign In / Register

Email

{[{ displayName }]} Sign Out

Access My Account
Manage Your Account
Forgot email?
Forgot password?
Don't have an online account?
Register an account or Pay without signing in
Logo
menu close

Emergency Information

1-888-460-4332

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).


Emergency Contact
{[{ initials }]}
{[{ notificationCount }]}
My Account {[{ displayName }]} Sign Out
Welcome
Manage Your Account
Sign In / Register
  • My Account
    • Sign In / Register
    • Account Dashboard
    • View Accounts
    • Bills & Payments
      • Pay My Bill
      • Pay with a Card
      • Bill & Payment History
      • My Usage
      • Understanding Your Bill
    • Program Enrollments
      • Autopay
      • Paperless Billing
      • Budget Plan
    • Alerts & Notifications
      • Outage Alerts
      • Billing Alerts
      • Email Subscriptions
    • Manage Account
      • Contact Info
      • Wallet & Payment Methods
      • Add Account
      • Remove Account
      • Account Security
  • Services
    • Start, Stop or Move Service
      • Construction and Renovation
        • Service Application
      • Landlord Services
      • Business Support
      • Set a Service Appointment
    • Alert Center
    • Work in Your Neighborhood
      • Pipeline Replacement Projects
      • Meter Replacement Program
      • Vegetation Management
      • Meter Move Out Program
      • Property Restoration 
    • Convert to Natural Gas
      • Natural Gas Availability Form
      • Heating Cost Calculator
      • Natural Gas Contractors
    • Renewable Energy Programs
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Abnormal Operating Conditions
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
        • Care for Your Appliances
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
    • Weather Safety
      • Flooding Safety
      • Winter Weather Safety
    • Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Living Room
      • Laundry
      • Bedroom
      • Bathroom
      • Garage
      • Office
    • Excavators
  • Bills & Payments
    • Pay My Bill
    • Payment Options
      • Find a Payment Location
    • Billing Programs
      • CHOICE®
      • General Distribution Service
      • Budget Plan
      • Paperless Billing
      • AutoPay
    • Financial Support
      • Income-Eligible Assistance Programs
        • Energy Assistance Resource Center
        • Eligibility Calculator
        • Dollar Energy Fund
      • Payment Plans
      • Shut Off and Reconnect Process
      • Give the Gift of Energy
      • Medical Certification
    • Understanding Your Bill
    • Report a Payment
    • One-time Payments
  • Ways to Save
    • For Your Home
      • Income Eligible Audits and Rebates Program
      • Low Income Usage Reduction Program
      • Online Energy Audit & Kit Program
      • Energy Efficiency Rebates Program
      • Home Energy Tips
      • Heating Cost Calculator
    • For Your Business
      • Business Energy Tips
    • Income Eligible Assistance Programs 
      • Energy Assistance Resource Center
      • Eligibility Calculator
  • Help
    • Self-Service
      • Web
      • Chat
      • Mobile
      • Phone
    • Forms
      • Document Upload Form
      • Release Form
    • Quick Links
      • Alert Center
      • Report an Emergency
      • Imposters and Scams
    • Help Center
      • Understanding Your Bill
      • Frequently Asked Questions
      • Contact Us
        • Feedback Form
  • Our Company
  • Partner with Us
Home Safety

Home safe home

Your home should be safe and comfortable. Learn more about how to stay safe in your home.

Family in kitchen together

Appliance Safety

Learn how to safely care for your natural gas appliances over time and how to have natural gas appliances safely installed in your home or business.

Get the Tips

Mother and daughter by fireplace

Carbon Monoxide

We care about your safety, and it’s important for you to know the risks of carbon monoxide.

Learn More

Man looking at venting in home

Proper Venting

All natural gas appliances require proper ventilation to bring fresh air to the appliance and to safely vent exhaust gases out of the building.

Read More

Employee visiting customer at home

Impostors and Scams

If you are unsure about a person claiming to be a representative from our company, ask for ID and call us.

Learn More

Find a Contractor

Don't DIY. Find a qualified professional to help you maintain your natural gas appliances.

Read More

Contractor with blue shirt and hat taking notes and working on a hot water tank

Keeping our employees safe

Our crews need an accessible, safe working environment. Help us keep them safe.

  • We love pets, but they can be protective of their owners. Please secure your pets before our teams arrive to ensure they’re not scared of or aggressive toward our crews
  • Ensure the walkway to the door and to the meter are clear of snow, ice and overgrown shrubberies so our crews can safely approach your home or business
  • Please provide a clear path to your inside appliances by removing any boxes or clutter
  • Make sure basements are well lit and clear of hazardous materials
  • Ensure stairs are in good condition so our crews can access your meter and/or appliances
Safety
  • Natural Gas Safety
    • How to Recognize a Gas Leak
    • Contact 811 Before You Dig
    • Gas Line Responsibilities
    • Encroachment Awareness
    • Automatic Shut-Off Devices
    • Locating Gas Lines
    • Sewer Line Safety
    • Abnormal Operating Conditions
    • Pipeline Integrity Management Plan
    • Advanced Leak Detection
  • Home Safety
    • Appliance Safety
      • Safe Appliance Installation
      • Care for Your Appliances
    • Carbon Monoxide
    • Proper Venting
    • Impostors and Scams
    • Find a Contractor
    • Safety Products
    • Digger’s Dog House
  • Weather Safety
    • Flooding Safety
    • Winter Weather Safety
  • Know Your Home
    • Exterior
    • Basement
    • Kitchen
    • Living Room
    • Laundry
    • Bedroom
    • Bathroom
    • Garage
    • Office
  • Excavators

Know Your Home Brochure Cover

Safety is Knowing

Learn how to keep your home or business safe.

Download in English
Descargar en Español


  • Our Company
  • About Us
  • Giving Back
  • Rates and Tariffs
  • News Room
  • Careers
  • Partner with Us
  • Builders and Developers
  • Contractors and Plumbers
  • Emergency Responders
  • Economic Development
  • Excavators
  • Quick Links
  • Sign In
  • Outages
  • Ways to Pay
  • Get Help Paying
  • Mobile App
  • DOT Qualified Plumbers
  • Need Help?
  • FAQs
  • Contact Us
  • Call 1-888-460-4332
  • Connect with Us
facebook logo
xlogo
linkedin logo
© 2025 Columbia Gas of Pennsylvania Inc.    Terms of Use    Privacy Notice    Accessibility Statement   

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).