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Emergency Information

1-888-460-4332

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).


Emergency Contact
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Welcome
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      • Heating Cost Calculator
      • Natural Gas Contractors
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  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Abnormal Operating Conditions
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
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Online Energy Audit & Kit Program

Get your free Energy Efficiency Kit and start saving today!

Complete our free, online Home Energy Audit below for personalized recommendations on how to save money and reduce your energy usage. Qualifying customers* who complete their Home Savings Evaluation will receive a free energy efficiency kit to kick start their savings – simply for taking the audit!

By installing the measures from the kit, you can start to save money on your natural gas bills. You can save even more by making the improvements recommended in your personalized Home Savings Evaluation report.

Once you have received your initial report, remember to update your profile to continue getting money-saving information.

Complete or update our online Home Energy Audit


Customers who have natural gas water heating will receive a kit which includes:

  • One Kitchen Faucet Aerator
  • Two Bathroom Faucet Aerators
  • Two High-Efficiency Showerheads

Customers who have natural gas primary heating will receive a kit which includes:

  • One can of foam sealant
  • One tube of caulk
  • 10 switch and outlet insulation gaskets

How to install your new kit items:

WarmWise Water Heating Kit Installation Instructions

pdf 141 KB
Download Link

WarmWise Gas Heating Kit Installation Instructions

pdf 155 KB
Download Link
* Available only to Columbia Gas of Pennsylvania customers who have completed the Online Home Energy Audit. Customers who primarily have natural gas heat will receive an energy efficiency kit that contains 10 switch and outlet insulation gaskets, one tube of caulk and one can of foam sealant. Customers who have natural gas water heating will receive an energy efficiency kit that contains one kitchen faucet aerator, two bathroom faucet aerators and two high-efficiency showerheads. Qualifying customers can receive only one of each type of energy efficiency kit. Qualifying customers can return to update their home profile to receive the other energy efficiency kit.
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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).