Skip to main content Skip to navigation

Columbia Gas Logo
  • Our Company
  • Partner with Us
  • Emergency Contact Emergency Contact
  • My Account
    • Sign In / Register
      Program Enrollments
      • Autopay
      • Paperless Billing
      • Budget Plan
      Account Dashboard
      Alerts & Notifications
      • Outage Alerts
      • Billing Alerts
      • Email Subscriptions
      View Accounts
      Manage Account
      • Contact Info
      • Wallet & Payment Methods
      • Add Account
      • Remove Account
      • Account Security
      Bills & Payments
      • Pay My Bill
      • Pay with a Card
      • Bill & Payment History
      • My Usage
      • Understanding Your Bill
  • Services
    • Start, Stop or Move Service
      • Construction and Renovation
      • Landlord Services
      • Business Support
      • Set a Service Appointment
      Renewable Energy Programs
      Alert Center
      Work in Your Neighborhood
      • Pipeline Replacement Projects
      • Meter Replacement Program
      • Vegetation Management
      • Meter Move Out Program
      • Property Restoration 
      Convert to Natural Gas
      • Natural Gas Availability Form
      • Heating Cost Calculator
      • Natural Gas Contractors
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Abnormal Operating Conditions
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
      Home Safety
      • Appliance Safety
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
      Weather Safety
      • Flooding Safety
      • Winter Weather Safety
      Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Living Room
      • Laundry
      • Bedroom
      • Bathroom
      • Garage
      • Office
  • Bills & Payments
    • Pay My Bill
      Understanding Your Bill
      Payment Options
      • Find a Payment Location
      Report a Payment
      Billing Programs
      • CHOICE®
      • General Distribution Service
      • Budget Plan
      • Paperless Billing
      • AutoPay
      Financial Support
      • Income-Eligible Assistance Programs
      • Payment Plans
      • Shut Off and Reconnect Process
      • Give the Gift of Energy
      • Medical Certification
  • Ways to Save
    • For Your Home
      • Income Eligible Audits and Rebates Program
      • Low Income Usage Reduction Program
      • Online Energy Audit & Kit Program
      • Energy Efficiency Rebates Program
      • Home Energy Tips
      • Heating Cost Calculator
      For Your Business
      • Business Energy Tips
      Income Eligible Assistance Programs 
      • Energy Assistance Resource Center
      • Eligibility Calculator
  • Help
    • Self-Service
      • Web
      • Chat
      • Mobile
      • Phone
      Forms
      • Document Upload Form
      • Release Form
      Quick Links
      • Alert Center
      • Report an Emergency
      • Imposters and Scams
      Help Center
      • Understanding Your Bill
      • Frequently Asked Questions
      • Contact Us
{[{ initials }]}
{[{ notificationCount }]}
My Account {[{ displayName }]} Sign Out
Sign In / Register

Email

{[{ displayName }]} Sign Out

Access My Account
Manage Your Account
Forgot email?
Forgot password?
Don't have an online account?
Register an account or Pay without signing in
Logo
menu close

Emergency Information

1-888-460-4332

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).


Emergency Contact
{[{ initials }]}
{[{ notificationCount }]}
My Account {[{ displayName }]} Sign Out
Welcome
Manage Your Account
Sign In / Register
  • My Account
    • Sign In / Register
    • Account Dashboard
    • View Accounts
    • Bills & Payments
      • Pay My Bill
      • Pay with a Card
      • Bill & Payment History
      • My Usage
      • Understanding Your Bill
    • Program Enrollments
      • Autopay
      • Paperless Billing
      • Budget Plan
    • Alerts & Notifications
      • Outage Alerts
      • Billing Alerts
      • Email Subscriptions
    • Manage Account
      • Contact Info
      • Wallet & Payment Methods
      • Add Account
      • Remove Account
      • Account Security
  • Services
    • Start, Stop or Move Service
      • Construction and Renovation
        • Service Application
      • Landlord Services
      • Business Support
      • Set a Service Appointment
    • Alert Center
    • Work in Your Neighborhood
      • Pipeline Replacement Projects
      • Meter Replacement Program
      • Vegetation Management
      • Meter Move Out Program
      • Property Restoration 
    • Convert to Natural Gas
      • Natural Gas Availability Form
      • Heating Cost Calculator
      • Natural Gas Contractors
    • Renewable Energy Programs
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Abnormal Operating Conditions
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
        • Care for Your Appliances
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
    • Weather Safety
      • Flooding Safety
      • Winter Weather Safety
    • Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Living Room
      • Laundry
      • Bedroom
      • Bathroom
      • Garage
      • Office
    • Excavators
  • Bills & Payments
    • Pay My Bill
    • Payment Options
      • Find a Payment Location
    • Billing Programs
      • CHOICE®
      • General Distribution Service
      • Budget Plan
      • Paperless Billing
      • AutoPay
    • Financial Support
      • Income-Eligible Assistance Programs
        • Energy Assistance Resource Center
        • Eligibility Calculator
        • Dollar Energy Fund
      • Payment Plans
      • Shut Off and Reconnect Process
      • Give the Gift of Energy
      • Medical Certification
    • Understanding Your Bill
    • Report a Payment
    • One-time Payments
  • Ways to Save
    • For Your Home
      • Income Eligible Audits and Rebates Program
      • Low Income Usage Reduction Program
      • Online Energy Audit & Kit Program
      • Energy Efficiency Rebates Program
      • Home Energy Tips
      • Heating Cost Calculator
    • For Your Business
      • Business Energy Tips
    • Income Eligible Assistance Programs 
      • Energy Assistance Resource Center
      • Eligibility Calculator
  • Help
    • Self-Service
      • Web
      • Chat
      • Mobile
      • Phone
    • Forms
      • Document Upload Form
      • Release Form
    • Quick Links
      • Alert Center
      • Report an Emergency
      • Imposters and Scams
    • Help Center
      • Understanding Your Bill
      • Frequently Asked Questions
      • Contact Us
        • Feedback Form
  • Our Company
  • Partner with Us
News
March 20, 2025

Columbia Gas of Pennsylvania proposes further safety investments through aging infrastructure replacements, upgrades

Back to News List
descriptivetext

Columbia Gas of Pennsylvania, Inc., a subsidiary of NiSource Inc. (NYSE: NI), filed a request today with the Pennsylvania Public Utility Commission (PA PUC) to approve revised rates for further upgrading and replacing portions of the company’s underground natural gas distribution pipelines to benefit its customers. If approved, these proposed rate adjustments would not go into effect until mid-to-late December 2025.

With more than 1,500 full-time employees and contracted resources, Columbia Gas has proudly invested more than $4.1 billion in Pennsylvania since 2007 as part of its long-term plan to modernize and expand its natural gas distribution system. Of that amount, approximately $3.2 billion has been dedicated to replacing nearly 1,500 miles of aging pipeline, and the company plans to continue investing in infrastructure replacement for the safety of its communities.

“Ensuring the continued reliability of the vital service we provide and the long-term safety of our customers and communities we serve are indispensable parts of our business, and they require a necessary level of investment to modernize our more than 7,800 miles of energy infrastructure to meet our customers’ current and future energy needs,” said Mark Kempic, Columbia Gas president and chief operating officer.

In addition to the positive economic and customer benefits associated with the previous and proposed future Columbia Gas investments across its 26-county service area, this proposal supports continued investments in strategic safety initiatives, such as advanced leak detection technology, enhanced workforce training, and continuous improvement processes to sustain a positive customer experience and company culture that is focused on safely meeting or exceeding all federal and state industry requirements.

Helping Customers in Need

At all times, Columbia Gas is committed to providing its customers with the tools, resources, and programs they need to stay safe and warm in their homes.

“Even with these necessary investments, any change in customer bills is meaningful,” added Kempic. “We are sensitive to that and want customers to know that assistance is available. We’re here to help and to work with customers to identify solutions to keep them connected.”

Any Columbia Gas customer who may have fallen behind on their energy bills is encouraged to reach out to the company at 1-888-460-4332 or by visiting www.columbiagaspa.com/assistance.

Review Process by PA PUC

While the company filed its request with the PA PUC today, it is important to note that after filing for a rate adjustment, the review process by the Commission will take approximately nine months. As a result, in this case, any approved and adjusted rates by the PA PUC would not go into effect until mid-to-late December 2025.

Approval of the proposal would result in the average total bill for a residential customer who purchases 70 therms of gas per month from Columbia Gas to increase from $138.52 to $154.29 per month, or by 11.38 percent. The total bill for a small commercial customer purchasing 150 therms of gas from Columbia Gas per month would increase from $240.61 to $269.45, or by 11.99 percent. The total monthly bill for a small industrial customer purchasing 1,460 therms of gas from Columbia Gas would increase from $1,907.69 to $2,109.67 per month, or by 10.59 percent.

The total overall request represents a $110.5 million increase annually.

How Customers Can Participate in the Rate Review Process

It is important to note that the public has a voice in the review process. Anyone interested in the case can participate by reaching out to the PA PUC, and the company encourages active involvement by customers and any interested parties.

Customers can participate through written comments, attendance at public hearings and through various consumer advocacy organizations that participate in the proceedings.

Customers with questions regarding the proposed rates may call Columbia Gas at 1-888-460-4332 or visit www.ColumbiaGasPA.com for more information.

About Columbia Gas of Pennsylvania

Columbia Gas of Pennsylvania delivers clean, dependable, and efficient natural gas to more than 446,000 customers. With headquarters in Canonsburg, it is one of six regulated utility companies of NiSource (NYSE: NI), one of the largest fully regulated utility companies in the United States. NiSource employees are focused on our mission to deliver safe, reliable energy that drives value to our customers. More information about Columbia Gas of Pennsylvania and NiSource, including our record of leadership in sustainability, investments in the communities we serve, and how we live our vision to be an innovative and trusted energy partner, is available at www.ColumbiaGasPA.com and www.NiSource.com.  

About NiSource

NiSource Inc. (NYSE: NI) is one of the largest fully regulated utility companies in the United States, serving approximately 3.3 million natural gas customers and 500,000 electric customers across six states through its local Columbia Gas and NIPSCO brands. The mission of our approximately 7,700 employees is to deliver safe, reliable energy that drives value to our customers. NiSource is a member of the Dow Jones Sustainability - North America Index and is on Forbes list of America’s Best Employers Women and Diversity. Learn more about NiSource’s record of leadership in sustainability, investments in the communities it serves and how we live our vision to be an innovative and trusted energy partner at www.NiSource.com. NI-F

Forward-Looking Statements

This Press Release contains "forward-looking statements," within the meaning of Section 27A of the Securities Act of 1933, as amended (the "Securities Act"), and Section 21E of the Securities Exchange Act of 1934, as amended (the "Exchange Act"). Investors and prospective investors should understand that many factors govern whether any forward-looking statement contained herein will be or can be realized. Any one of those factors could cause actual results to differ materially from those projected. Forward-looking statements in this press release include, but are not limited to, statements concerning our plans, strategies, objectives, expected performance, expenditures, recovery of expenditures through rates, stated on either a consolidated or segment basis, and any and all underlying assumptions and other statements that are other than statements of historical fact. Expressions of future goals and expectations and similar expressions, including "may," "will," "should," "could," "would," "aims," "seeks," "expects," "plans," "anticipates," "intends," "believes," "estimates," "predicts," "potential," "targets," "forecast," and "continue," reflecting something other than historical fact are intended to identify forward-looking statements. All forward-looking statements are based on assumptions that management believes to be reasonable; however, there can be no assurance that actual results will not differ materially. Factors that could cause actual results to differ materially from the projections, forecasts, estimates and expectations discussed in this Press Release include, among other things: our ability to execute our business plan or growth strategy, including utility infrastructure investments, or business opportunities, such as data center development and related generation sources and transmission capabilities to meet potential load growth; our ability to manage data center growth in our service territories; potential incidents and other operating risks associated with our business; our ability to work successfully with our third-party investors; our ability to adapt to, and manage costs related to, advances in technology, including alternative energy sources and changes in laws and regulations; our increased dependency on technology; impacts related to our aging infrastructure; our ability to obtain sufficient insurance coverage and whether such coverage will protect us against significant losses; the success of our electric generation strategy; construction risks and supply risks; fluctuations in demand from residential and commercial customers; fluctuations in the price of energy commodities and related transportation costs or an inability to obtain an adequate, reliable and cost-effective fuel supply to meet customer demand; our ability to attract, retain or re-skill a qualified, diverse workforce and maintain good labor relations; our ability to manage new initiatives and organizational changes; the performance and quality of third-party suppliers and service providers; our ability to manage the financial and operational risks related to achieving our carbon emission reduction goals, including our Net Zero Goal (as defined below), including any future associated impact from business opportunities such as data center development as those opportunities evolve; potential cybersecurity attacks or security breaches; increased requirements and costs related to cybersecurity; the actions of activist stockholders; any damage to our reputation; the impacts of natural disasters, potential terrorist attacks or other catastrophic events; the physical impacts of climate change and the transition to a lower carbon future; our debt obligations; any changes to our credit rating or the credit rating of certain of our subsidiaries; adverse economic and capital market conditions, including increases in inflation or interest rates, recession, or changes in investor sentiment; economic regulation and the impact of regulatory rate reviews; our ability to obtain expected financial or regulatory outcomes; economic conditions in certain industries; the reliability of customers and suppliers to fulfill their payment and contractual obligations; the ability of our subsidiaries to generate cash; pension funding obligations; potential impairments of goodwill; the outcome of legal and regulatory proceedings, investigations, incidents, claims and litigation; compliance with changes in, or new interpretations of applicable laws, regulations and tariffs; the cost of compliance with environmental laws and regulations and the costs of associated liabilities; changes in tax laws or the interpretation thereof; and other matters set forth in Item 1, "Business," Item 1A, "Risk Factors" and Part II, Item 7, "Management’s Discussion and Analysis of Financial Condition and Results of Operations," of our Annual Report on Form 10-K for the fiscal year ended December 31, 2024, some of which risks are beyond our control. In addition, the relative contributions to profitability by each business segment, and the assumptions underlying the forward-looking statements relating thereto, may change over time. All forward-looking statements are expressly qualified in their entirety by the foregoing cautionary statements. We undertake no obligation to, and expressly disclaim any such obligation to, update or revise any forward-looking statements to reflect changed assumptions, the occurrence of anticipated or unanticipated events or changes to the future results over time or otherwise, except as required by law.

# # #

Share
Facebook
xlogo Twitter
LinkedIn

Article Credits

Posted In
Customers, Economic Development, Safety
  • Our Company
  • About Us
  • Giving Back
  • Rates and Tariffs
  • News Room
  • Careers
  • Partner with Us
  • Builders and Developers
  • Contractors and Plumbers
  • Emergency Responders
  • Economic Development
  • Excavators
  • Quick Links
  • Sign In
  • Outages
  • Ways to Pay
  • Get Help Paying
  • Mobile App
  • DOT Qualified Plumbers
  • Need Help?
  • FAQs
  • Contact Us
  • Call 1-888-460-4332
  • Connect with Us
facebook logo
xlogo
linkedin logo
© 2025 Columbia Gas of Pennsylvania Inc.    Terms of Use    Privacy Notice    Accessibility Statement   

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).