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Emergency Information

1-888-460-4332

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).


Emergency Contact
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Welcome
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      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Abnormal Operating Conditions
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
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      • Appliance Safety
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      • Proper Venting
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Take control of your energy bill and connect with confidence

Weather, supply and demand and financial markets are some of the factors out of your control that impact your energy bill each month. Utilities do not profit from the sale of energy and pass fuel costs directly to customers without markup, and we’re committed to helping you manage your bill and understand the costs with transparency and support. 

You can take control by monitoring your usage, exploring our energy-saving tips and installing energy efficient products. Our online tools include a personalized dashboard that make it easy for you to compare monthly trends and gain a better understanding of your bill with the breakdown of charges. 

We also offer flexible billing options like payment plans and Budget Plan, which can help avoid seasonal spikes. And we offer bill payment assistance programs for eligible customers. 

We're here to connect you to the energy you need now and in the future. Explore the options below to start managing your energy with confidence.

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Understanding Your Energy Bill 

Get to know your bill. Your bill is calculated based on various factors, including weather and seasons, the number of days in your billing cycle, and changes in your lifestyle that affect gas usage.  

Learn More About Your Bill

What can you do to manage your energy use?


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Monitor Your Usage

Sign in to your account to view and compare previous usage, weather and bills. Multiple types of historical data on your account are available to review and compare. Don’t have an online account? Register today.

Monitor My Usage



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Find Energy Saving Tips

Find valuable information about ways to save on your energy usage, easy conservation tips and much more.

Find Ways to Save



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Get Help Today

We know there are times when paying energy bills may be difficult. We offer options to help our customers get back on track.

Find Assistance




What can you do to manage your energy bills and payments?

 

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Budget Plan

Customers with a current account can enroll in the Budget Plan program at any time during the year. Our Budget Plan program allows you to pay about the same amount each month. So there are no surprises!

Enroll in Budget Plan



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Billing and Payment Alerts

Get alerts 3 days before your bill is due, when you’ve made a payment and/or if your account is past due or in danger of shut off.

Get Alerts



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Payment Plans

Have a past due balance? Spread it over several months and pay alongside your current charges. An initial down payment is required for most plans. 

Find My Plan



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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).