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Emergency Repair Program

The Emergency Repair Program offers financial assistance for the repair or replacement of natural gas furnaces, water heaters, service and house lines and space heaters serving as the primary heat source for a residential dwelling. This program is designed to address emergency situations that involve unsafe service conditions for residential heat customers with low incomes who own and are living in their home. To be eligible to receive a grant through the Emergency Repair Program, the customer must meet strict income guidelines. Funds are limited on an annual basis. To learn more about the Emergency Repair Program, call our Universal Services number at 1-800-537-7431.

The Emergency Repair program does not perform routine maintenance or upgrade inefficient or old gas appliances.

Heating Season 2018-2019 Income Guidelines (150 Percent of Poverty)

Household Size
Monthly Income
Annual Income
 1  $1,518  $18,210
 2  $2,058  $24,690
 3  $2,598  $31,170
 4  $3,138  $37,650
 5  $3,678  $44,130
 6  $4,218  $50,610
 7  $4,758  $57,090
 8  $5,298  $63,570

For households with more than eight members, add $540 per month, or $6,480 per year for each additional person.