Low Income Home Energy Assistance Program (LIHEAP)

LIHEAP CRISIS

November 2, 2026 to April 23, 2027; contingent on the availability of funds

LIHEAP Crisis is a federally funded program administered by the Pennsylvania Department of Human Services to help eligible households who are facing heating-related emergencies. Eligible services may include heating equipment repair or replacement, restoration of inactive utility service, and help with utility termination notices. For more information, please visit the state’s LIHEAP resource page at LIHEAP (PA.gov). You can also reach out to us via our Energy Assistance Hotline at 1-800-272-2714 for more information regarding LIHEAP or additional assistance programs.

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Emergency Repair Program

This program provides assistance with the repair or replacement of gas furnaces, water heaters, gas lines, and space heaters that serve as the primary heat source in the home. Designed to address emergency situations involving unsafe heating conditions, the program is available to homeowners who own and occupy their residence.  Funding is limited and available on an annual basis. For more information, call us at 1-800-537-7431.

Security Deposit Assistance Fund

You could receive financial help when a security deposit is required for establishing utility service. This may be awarded once within a 12-month period on a first-come, first-served basis and doesn’t have to be paid back. For more information, please call 1-800-537-7431.

WarmWise Low Income Usage Reduction Program

This program helps income eligible customers who have high gas usage, better manage costs by reducing how much energy they use.

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Customer Assistance Program (CAP)

This program offers an affordable payment option for income eligible customers. Through CAP, eligible households pay no more than 6% of their gross monthly income while also receiving bill discounts and arrearage forgiveness. For more information, call us at 1-800-537-7431.

Income Eligible Audits and Rebates Program

If you’re income eligible, you could get a free home energy audit, an energy efficiency plan with estimated cost savings and potentially free installation of energy efficiency measures.

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Customer Assistance Referral and Evaluation Services (CARES)

We know that life can sometimes surprise you with the unexpected, but we offer a helping hand during temporary hardships. CARES can help with basic budget counseling, customized payment plans, and referrals to energy grant programs and community resources. To get started, call us at 1-800-537-7431.