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What to do when you smell gas

Your appliances provide comfort, warmth and security. To ensure that they are safe, please follow these helpful tips:

  • Avoid do-it-yourself (DIY) projects. Always have a qualified professional install, service or repair your appliances
  • Have a qualified professional check older natural gas appliances, equipment and connectors to ensure they are operating safely
  • Warn children not to play with or around appliances
  • Keep gasoline and other flammable items away from appliances or other ignition sources. This includes items such as: cleaning products, aerosol cans, paints, insecticides, and gasoline
  • Make sure that your natural gas appliances have plenty of normal air flow so they can work properly. Never cover the temperature controls, air openings or vents of an appliance
  • Keep range and oven burners clean. Never line the oven completely with foil
  • Choose a safe water heater temperature to prevent scalding based on manufacturer’s instructions
  • Check your outdoor appliance exhausts to make sure they don’t become blocked
  • Review and carefully follow the care and use instructions for natural gas generators

To find a qualified contractor, please click here.

For more natural gas safety information to help keep you and your family safe, visit the Stay Safe section of our website, which also include these valuable topics: Keeping You Safe and Digging and Line Safety.

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332.