Stop Leave Call
If you smell a rotten-egg-like odor, you may have a gas leak. If you suspect a natural gas leak there are certain safety measures you should take.

What to do:

  • Evacuate the area immediately
  • Call 911 and Columbia Gas at 1-888-460-4332 from a safe location
  • Warn others to stay away from the area
  • Wait for our service crew and emergency responders to arrive
What not to do:
  • Don’t investigate or try to find the leak yourself
  • Don’t operate anything that could cause a spark, including flipping a light switch, dialing a cell phone, turning on or off a flashlight or an appliance, or pushing your garage door opener
  • Don’t open the windows and doors in in an attempt to ventilate the building
  • Don’t start your car 
  •  Don’t operate pipeline valves
To learn more about natural gas safety, visit

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332.