In connection with an order by the Pennsylvania Public Utility Commission (PUC), Columbia Gas customers who have Columbia Service Partners (CSP)* and/or E.S.P. © service protection plans (offered by Pivotal Home Solutions)** will need to make payment directly to those entities rather than paying for their service protection plans on their Columbia Gas of Pennsylvania bills. 

If you have a service plan from CSP, please call 1-833-805-6760 for more information from Columbia Service Partners and to change your billing method.

If you have an E.S.P. © service protection plan, please call 1-855-394-4951 for more information from Pivotal Home Solutions and to change your billing method.

For detailed information, please visit: http://www.puc.pa.gov/about_puc/consolidated_case_view.aspx?Docket=R-2018-2647577.

*Columbia Service Partners, Inc. (“CSP”) is not an affiliate of Columbia Gas®. Repair and maintenance plans from CSP are optional and not regulated utility services. Service plans from CSP are not provided or guaranteed by the utility, Columbia Gas. Your participation in, and your payments for, these service plans do not affect your utility service.

**Pivotal Home Solutions is not an affiliate of Columbia Gas®. E.S.P. © repair and maintenance plans are not regulated utility services. E.S.P. © service plans are not provided or guaranteed by the utility, Columbia Gas. Your participation in, and your payments for, these service plans do not affect your utility service.

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