Natural Gas Service

Natural Gas Service

Our Gas and Meter Install Process

1. Consultation

Columbia Gas of Pennsylvania will come out to your residence to determine the best path for the service line and a possible meter location. Refer to the Natural Gas Meter Placement Sheet. You may also take this opportunity to discuss any obstructions, private utilities or other areas of concern on your property. 

2. Service Line Installation

In locations where Columbia Gas owns the service line
Columbia Gas of Pennsylvania will call the Pennsylvania One Call hotline to have any underground utility lines in front of your property marked and obtain the necessary permits from your town. Then, we'll schedule the connection of the natural gas service line. On the scheduled installation date, Columbia Gas of Pennsylvania will dig a trench from our gas main in the street to your residence and make all the proper connections. Once the service line is installed, we'll refill the trench and rake it smooth making it easier for you to replant any displaced landscaping. 

In locations where the property owner owns the service line
Columbia Gas of Pennsylvania will call the Pennsylvania One Call hotline to have any underground utility lines in front of your property marked and obtain the necessary permits from your town. Then, we'll schedule the connection of the natural gas service line. On the scheduled installation date, Columbia Gas of Pennsylvania will dig a trench from our gas main in the street and install the service line to the outlet side of the curb valve, or the property or lot line if there is no curb valve. You will need to hire a DOT-certified plumber to install the service line from your home to the service line that we provide. 

3. Equipment Installation

Now that your new gas service has been completed, it's time for your plumbing/heating contractor to install your new heating system.

4. Meter Installation

If the meter was not installed at the time of the gas service line, installing the gas meter is the last step of the process. You can request a gas meter by calling the New Business Department at 800-440-6111. Normally the installation takes place within two to five business days of your call.