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Columbia Gas of Pennsylvania Offers Winter Safety Tips

Wednesday, February 08, 2017

Crews are prepared to respond to natural gas emergencies

With weather forecasts calling for possible snow accumulation, Columbia Gas of Pennsylvania is reminding customers of important safety tips associated with natural gas delivery during snowy and icy conditions. 

Keep natural gas meters clear of snow and ice.

  • Make sure your meter is visible at all times and accessible for maintenance and emergency responders including firefighters and Columbia Gas service personnel.
  • Never let snow completely cover your meter.
  • Don't shovel snow up against your meter.
  • Where possible, use a broom instead of a shovel to clear snow away from the meter.
  • Take care using a snow blower or plow near your meter.
  • Never kick or hit the gas meter or its piping to break away built-up snow or ice. Remove the snow or ice with your hands.
  • If your gas meter is completely encased in ice, or if you think there's a potential problem with the piping or equipment, call our 24-hour emergency line at 1-888-460-4332.

Keep your eaves and gutters clear.

  • Remove icicles hanging from eaves or gutters.
  • Protect your natural gas meter from dripping water that could freeze on the meter and piping.

 Keep air supply ducts and vents clear.

  • Keep vents unobstructed and free of debris. Some direct-vent and high-efficiency appliances have side wall vents and air intakes that could become obstructed during heavy snowfall.
  • Gas equipment requires air for safe combustion and venting of appliances.
  • Know where your air supply ducts are and keep them free of snow and ice.
  • Check that your chimney or roof vent is clear.

Why is it so important to keep your meter clear?

  • Accumulated snow places stress on your natural gas meter piping and damage to the piping can cause a gas leak.
  • In case of emergencies, emergency response crews need clear access to your meter.
  • Blocked vents might create abnormal pressure, affect appliance operation, or interrupt service.

As always, if customers smell the rotten egg odor of natural gas at any time, they should leave the area and call 911 from a safe location.

“The safety of our customers is our number one priority at Columbia Gas of Pennsylvania, especially during inclement weather. We ask that everyone check on your families and neighbors, particularly those who are elderly or need special attention,” said Mark Kempic, President of Columbia Gas of Pennsylvania. For more safety tips and information visit

About Columbia Gas of Pennsylvania

Media Contact:
Russell Bedell
(717) 849-0129