Billing & Payment Options

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Understanding Your Bill

bill-thumbnailCustomers will receive their first redesigned bill in May or June, depending on their billing cycle. Our bill was designed based on customer feedback to help you find what you need faster.

  • Easy to read: Larger, more streamlined text and icons and a simple layout.
  • Prominent energy usage information: A larger graph that offers 13 months of historical usage.
  • Focus on safety: Your safety is important, which is why we put more emphasis on tips to help you be safe around natural gas

Budget Payment Plan

To help you keep track of your Budget Payment Plan status, each month’s bill will list the current status of your Budget Payment Plan compared to your Actual Account Summary, as well as the number of months remaining in your Budget year.

How Your Bill is Calculated